FSTEC Asia News

If there were any lingering doubts that technology is pushing beyond the IT department to reshape every discipline represented in a corporate headquarters, they were laid to rest at FSTec, once an industry conference for restaurant CIOs. At this year’s event, you were as likely to hear a question posed by a marketing, HR or ops specialist as you were to catch two tech heads speaking in their tribe’s peculiar code.

Digital advances are coming with some lingual ones as well. Here’s how the restaurant industry glossary is being rewritten to reflect advances on the tech front.

Operators visiting The Big Easy for the FSTEC conference this month can sample more than hurricanes and Creole cooking.

Conventional business wisdom says it costs five to 10 times more to acquire a new customer than to keep an existing one.

Fall is the time for companies to plan next year’s technology initiatives and the budgets that support them.

The parent company of Restaurant Business has acquired FSTEC, the food service industry’s premier technology conference and exhibition.

At a tech conference, you expect acronyms to drop like F-bombs at a Sopranos barbecue. POS, PCI, CMS—the presentations were an effing alphabet soup. But one all-caps tag was usually implied rather than said outright, even though it figured into considerable conversation at FSTEC.